Terms & Conditions

Introduction

Scotland Golf Holidays ("we", "us", "our") is the trading name of Golf Holidays HQ Ltd whose registered office is at 26 Buckingham Terrace, Edinburgh, EH4 3AE. 

In these terms and conditions, Section A applies to sales made by us as agent for the actual principal supplier(s) of travel arrangements; Section B applies to the sale of packages arranged by us; Section C applies to the sale of accommodation only by us acting as a principal; and Section D contains generic terms which apply to all bookings.

Please read these terms and conditions carefully. They set out your rights and our obligations to you. 

Section A – Agency Terms

1. Contract

1.1 These are the terms on which we will make a booking on your behalf for the golf tour(s) you have selected. When making your booking we will arrange for you to enter into a separate contract with the actual principal supplier of each travel arrangement (e.g. hotel / golf course / transport provider) named on your booking confirmation (“Supplier Principal”). If you book multiple travel arrangements, you will have separate contracts with each Supplier Principal. 

1.2 As an agent we accept no responsibility for the acts or omissions of the Supplier Principal(s) or for the travel arrangements provided by them. The Supplier Principal’s own terms and conditions will apply to your booking and we advise you to read these carefully as they will contain important information about your booking. Please ask us for copies of these if you do not have them. 

1.3 All travel arrangements which feature on our website or in our brochures are not an offer by us to sell any travel arrangements, but an invitation to you to make an offer to the Supplier Principal of the travel arrangement. We are free to accept that offer on behalf of the Supplier Principal or to reject it. A contract exists as soon as we issue our confirmation of booking.

2. Pricing / Deposit

2.1 We and the Supplier Principals who provide the travel arrangements which you book through us reserve the right before you make your booking to alter the prices of any of the travel arrangements which make up your booking and which are shown in our brochure or on our website. You will be advised of the current price of the travel arrangements that you wish to book before your booking is confirmed and documentation issued.

2.2 When you make your booking you must pay a deposit per person which will be notified to you at the time of booking. The time limit in which you have to pay is variable and will be notified to you at the time of booking. In some instances, depending upon the lead time between your booking date and commencement date, payment may be due in full at the time of booking. Failure to pay your balance in full by the specified deadlines will result in the cancellation of your booking and any deposits paid, will be lost.

2.3 The deposit required will depend on the tour you choose. The standard deposit is 50% of the total cost. Some Supplier Principals will require full payment at the time of booking, and we will advise you at the point of booking if your deposit is more than the standard. Your balance must be paid in full 8 weeks prior to travel.

2.4 Full payment will be required should you book within eight weeks of travel.

3. If you make changes to your booking

3.1 If, after confirmation of your booking, you wish to change your booking we will try to arrange this with the relevant Supplier Principal but it will of course be subject to the Supplier Principal's terms and conditions. You should be aware that changes made to your booking could incur an increase to the cost of your booking and the closer to the start date that changes are made, the greater this increase is likely to be. You should contact us as soon as possible if you want to change. Some restrictions beyond our control will prevent any changes from being made prior to the start date of your booking and a loss of all money paid. 

4. If you cancel your booking

4.1 If you cancel your booking you will have to pay the cancellation charges of the Supplier Principal.

4.2 If you wish to cancel a singular part of your booking, either a component or a passenger, again, you will have to pay the cancellation charges of the Supplier Principal.

5. If your Supplier Principal(s) change or cancel your booking(s) 

5.1 Your Supplier Principal(s) may change or cancel your booking(s) in accordance with its terms and conditions. Should it do so we will let you know as soon as we are aware and your position will depend upon the relevant Supplier Principal(s) terms and conditions.

5.2 If you are notified of any change to your travel arrangements by your Supplier Principal(s) directly, it is your responsibility to act upon this information and update us.

6. Liability

6.1 Your contract for your booking is with the Supplier Principal(s) providing the actual travel arrangement which you booked and those Supplier Principal(s) are responsible for anything which goes wrong with your booking.

6.2 We act only as an agent in making your booking. We do not own or control the travel arrangements which you book. Accordingly, we have no liability or responsibility for anything which goes wrong with your booking unless caused by our own negligence or that of our servants or agents. Since we act solely as an agent processing your booking the only circumstances in which we are likely to be negligent is in relation to the provision of dates or other information between you and the relevant Supplier Principal.

Section B – Package Sales

7. Contract

7.1 Your contract is with Scotland Golf Holidays.

7.2 All packages which we provide are not an offer by us to sell any package, but an invitation to you to make an offer to us. We are free to accept that offer or to reject it. A contract exists as soon as we issue our confirmation of booking.

8. Pricing / Price Changes / Deposit

8.1 We reserve the right before you make your booking to alter the prices of any of the packages which are shown in our brochure or on the website. You will be advised of the current price of the package before your booking is confirmed and documentation issued.??

8.2 Should there be any increase in the cost to us, caused by exchange rate fluctuations, changes in transportation costs (including the cost of fuel), dues, taxes or fees chargeable, then the price of your package may change after you have booked. If you decide to cancel the holiday, you must do so within seven working days of the issue of the revised confirmation of booking invoice.

8.3 When you make your booking you must pay a deposit per person which will be notified to you at the time of booking. The time limit in which you have to pay is variable and will be notified to you at the time of booking. In some instances, depending upon the lead time between your booking date and commencement date, payment may be due in full at the time of booking. Failure to pay your balance in full by the specified deadline will result in a cancellation of your booking with full loss of all monies paid.

8.4 The deposit required will depend on the components you choose. The standard deposit is 50% of the total cost. Some suppliers will require full payment at the time of booking, and we will advise you at the point of booking if your deposit is more than the standard. Your balance must be paid before the date specified on your travel confirmation which is normally 8 weeks prior to travel.

8.5 Full payment will be required should you book within eight weeks of travel.

9. Changes You Make Before Travel

9.1 If you want to change the travel arrangements you have booked in any way, we will try to help you, although we cannot guarantee that we will always be able to do this as changes are subject to availability at the time and to the terms and conditions of the actual supplier of the travel arrangements.

9.2 For any changes that can be made, we will charge the price that applies on the day the change is made. Remember any change to your arrival date, transport, golf course, accommodation, or length of holiday has to apply to all members of your booking.

9.3 The Lead Contact must give to us written notice to change. We will apply charges from the date we receive the instruction from you.

9.4 For changes to your arrangements, we will pass on to you the charges imposed by the suppliers of these services. Certain arrangements may not be changeable after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements.

10. If you cancel your booking

10.1 If you cancel your booking you will have to pay the supplier(s) cancellation charges

10.2 If you wish to cancel a singular part of your booking, either a component or a passenger, this may be subject to full cancellation terms as above.

10.3 If you do cancel, you must still pay any charges which arose before the cancellation, and any deposits paid for any pre-booked items or services.

11. Changes Made By Us before Travel

11.1 From time to time we may have to change details of your booking. If any change will have a significant effect on your booking, we will tell you about it before your trip starts, if there is time.

11.2 If you do not want to accept a significant change, which we tell you about before you depart, we will, if we are able to do so, offer you an alternative of equivalent or closely similar standard and price at no extra cost, or a less expensive booking, in which case we will refund the difference in price. If you do not wish to take the alternative we offer you, you can choose a different booking offered for sale by us and pay, or receive a refund of, any price difference. Or, if you prefer, you can cancel your booking and receive a full refund of any money you have paid to us, except for any amendment or cancellation charges.

11.3 Unless the change is as a result of circumstances listed in the paragraph 13 below headed 'Circumstances Beyond our Control', we will pay you compensation. If you accept the significant change or amend to a different package offered for sale by us you will receive reasonable compensation. If you reject the significant change and cancel your booking you will receive a full refund.

12. If we cancel the booking

12.1 From time to time we may have to cancel your booking and we reserve the right to do so. If we do cancel, we will, if we are able to do so, offer you an alternative of equivalent or closely similar standard and price at no extra cost, or a less expensive booking, in which case we will refund the difference in price. If you do not wish to take the alternative we offer you, you can choose a different booking offered for sale by us and pay, or receive a refund of, any price difference. Or, if you prefer, you can cancel your booking and receive a full refund of any money you have paid to us, except for any amendment or cancellation charges.

12.2 Unless the change is as a result of circumstances listed in the paragraph 13 below headed 'Circumstances Beyond our Control', we will pay you compensation. If you accept the significant change or amend to a different package offered for sale by us you will receive reasonable compensation. If you reject the significant change and cancel your booking you will receive a full refund.

13. Circumstances Beyond Our Control

13.1 Except where we say differently elsewhere in these conditions, we cannot pay any compensation, reimburse expenses, or cover losses for any amount or otherwise accept responsibility if, as a result of circumstances beyond our control, we have to change your booking after arrival, or we, or our suppliers, cannot supply your booking, as we, or they, had agreed, or you suffer any loss or damage of any description. When we refer to circumstances beyond our control, we mean any event that we, or the supplier in question, could not foresee or avoid, even after taking all reasonable care. Such circumstances will usually include, but are not limited to, war, terrorist activity, civil unrest, industrial dispute, bad weather (actual or threatened) and significant building work ongoing outside of your accommodation or Golf Course which is not known to us in advance of your arrival date and building work from a third party (such as resort development).

14. Changes Made by us After Travel

14.1 If, after your arrival, a significant part of your booking cannot be provided, you will be offered a suitable alternative if possible. If it is not possible to offer you a suitable alternative or, for good reasons, you do not accept the alternative arrangements, we will return you to the place of your arrival. If appropriate, we will also pay you compensation, unless your return has been due to circumstances beyond our control. The amount of compensation will be reasonable, taking account of all the circumstances.

Section C – Sale of accommodation only by us acting as principal

15. Contract

15.1 Your contract is with Scotland Golf Holidays.

15.2 All accommodation which we provide is not an offer by us to sell any accommodation, but an invitation to you to make an offer to us. We are free to accept that offer or to reject it. A contract exists as soon as we issue our confirmation of booking.

16. Pricing / Deposit

16.1 We reserve the right before you make your booking to alter the prices of any of the accommodation which are shown in our brochure or on the website. You will be advised of the current price of the accommodation before your booking is confirmed and documentation issued.

16.2 Should there be any increase in the cost to us, caused by exchange rate fluctuations, changes in transportation costs (including the cost of fuel), dues, taxes or fees chargeable for other services, then the price of your booking may change after you have booked. However, there will be no change within 30 days of your arrival. If you decide to cancel the booking, you must do so within seven working days of the issue of the revised confirmation of booking invoice.

16.3 Should the price of your booking go down due to the changes mentioned above, by more than 2% of your package cost, then any refund due will be paid to you. 

16.4 When you make your booking you must pay a deposit per person which will be notified to you at the time of booking. The time limit in which you have to pay is variable and will be notified to you at the time of booking. In some instances, depending upon the lead time between your booking date and commencement date, payment may be due in full at the time of booking. Failure to pay your balance in full by the specified deadline will result in a cancellation of your booking with full loss of all monies paid.

16.5 The deposit required will depend on the components you choose. The standard deposit is 50% of the total cost. Some suppliers will require full payment at the time of booking, and we will advise you at point of booking if your deposit is more than the standard. Your balance must be paid before the date specified on your travel confirmation which is normally 8 weeks prior to arrival

16.6 Full payment will be required should you book within eight weeks of travel.

17. If you make changes to your booking

17.1 If, after we have confirmed your booking, you wish to change your booking we will try to arrange this but we cannot guarantee that we will be able to accommodate your request as we are bound by the terms and condition we have with the actual provider of the accommodation. Further and in any event any request for a change must be made by the person who made the booking - the Lead Contact. You should be aware that changes made to your booking could incur an increase to the cost of your booking and the closer to the start date that changes are made the greater the increase is likely to be. You should contact us as soon as possible if you want to change. Some restrictions beyond our control will prevent any changes from being made prior to the start date of your booking and a loss of all money paid. 

18. If you cancel your booking

18.1 If you cancel your booking you will have to pay the charges set out by your supplier principal. 

18.2 If you wish to cancel a singular part of your booking, either a component or a passenger, this may be subject to full cancellation terms.

19. Changes Made By Us before Travel

19.1 From time to time we may have to change details of your booking. If any change will have a significant effect on your booking, we will tell you about it before your trip starts, if there is time.

19.2 If you do not want to accept a significant change, which we tell you about before you depart, we will, if we are able to do so, offer you an alternative of equivalent or closely similar standard. You will pay the increase in cost if the replacement is advertised at a higher price than your original booking, or if the replacement is a less expensive booking we will refund the difference in price. If you do not wish to take the alternative we offer you, you can cancel your booking and receive a full refund of any money you have paid to us, except for any amendment or cancellation charges.

19.3 We will not be responsible to pay any compensation following a change. Any amendment fees you incur in terms of other arrangements you have made with other providers under separate contracts are not claimable from us. 

19.4 If a change occurs because of circumstances beyond our control (see paragraph 21 below) we will have no liability to you. No compensation, costs, expenses or any other sums, including the cost of securing alternative accommodation, will be paid by us. 

20. If we cancel the booking

20.1 From time to time we may have to cancel your booking and we reserve the right to do so.

20.2 If we do cancel, we will, if we are able to do so, offer you an alternative of equivalent or closely similar standard. You will pay the increase in cost if the replacement is advertised at a higher price than your original booking, or if the replacement is a less expensive booking we will refund the difference in price. If you do not wish to take the alternative we offer you, you can cancel your booking and receive a full refund of any money you have paid to us, except for any amendment or cancellation charges.

20.3 We will not be responsible to pay any compensation following a cancellation. Any amendment fees you incur in terms of other arrangements you have made with other providers under separate contracts are not claimable from us. 

20.4 If a cancellation occurs because of circumstances beyond our control (listed in paragraph 21 below) we will have no liability to you. No compensation, costs, expenses or any other sums, including the cost of securing alternative accommodation, will be paid by us.

21. Circumstances Beyond Our Control

21.1 Except where we say differently elsewhere in these conditions, we cannot pay any compensation, reimburse expenses, or cover losses for any amount or otherwise accept responsibility if, as a result of circumstances beyond our control, we have to change your booking after arrival, or we, or our suppliers, cannot supply your booking, as we, or they, had agreed, or you suffer any loss or damage of any description. When we refer to circumstances beyond our control, we mean any event that we, or the supplier in question, could not foresee or avoid, even after taking all reasonable care. Such circumstances will usually include, but are not limited to, war, terrorist activity, civil unrest, industrial dispute, bad weather (actual or threatened) and significant building work ongoing outside of your accommodation or Golf Course which is not known to us in advance of your departure date and building work from a third party (such as resort development).

22. Our liability to you

22.1 We have a duty to select the accommodation providers with reasonable skill and care. We have no liability to you for the actual provision of the accommodation, except in cases where it is proved that we have breached that duty and damage to you has been caused. Therefore, providing we have selected the provider with reasonable care and skill, we will have no liability to you for anything that happens at the accommodation or any acts or omissions of the provider or others. We also have no liability in the following situations:

(i) where the accommodation cannot be provided as booked due to circumstances beyond our control (see clause 21)

(ii) where you incur any loss or damage that could not have been foreseen at the time of your booking, based on the information provided by you.

(iii) where you incur any loss or damage that relates to any business activity.

(iv) where any loss or damage relates to any services which do not form part of our contract with you.

If we are found liable to you on any basis, we limit the amount we have to pay you to a maximum of three times the cost of your accommodation. This limit does not apply to cases involving death or injury.

23. Behaviour

23.1 When you book accommodation through us, you accept responsibility for the proper conduct of all members of your party during your stay. We reserve the right at any time to terminate the stay of any party member(s) whose behaviour is such, in the reasonable opinion of the accommodation provider or us, as to cause or to be likely to cause danger, upset or distress to anyone else or damage to property. Full cancellation charges will then apply and no refund will be given. Furthermore, we shall be under no obligation whatsoever to pay compensation or meet any costs or expenses (including but not limited to alternative accommodation) you may occur as a result of your stay being terminated. If you cause damage to the accommodation in which you are staying, you must fully reimburse the accommodation provider concerned for the cost of the damage before the end of your stay if the cost has been established by then or as soon as it has been established if later. You must also indemnify us for the full amount of any claim (including all legal costs) made against us by the accommodation provider or any third party as a result.

Section D – Terms applicable to all bookings

24. Website accuracy

24.1 We take all steps practically possible to ensure that the details given to you on our website are accurate and up to date but we do rely upon the descriptions given to us by the actual suppliers of the services and facilities described. Sometimes the facilities described will be withdrawn for reasons such as course maintenance, bad weather or lack of demand from guests. Where our suppliers advise us about significant changes to descriptions or about the withdrawal of any significant facility, we will tell you as soon as possible. Some activities or facilities, may not be available all year round. There may be a charge for some facilities, for example, Buggies, Club Hire, safety deposit boxes, ironing services, and air-conditioning. In some places during high season (and even at other times) there is a possibility you will be disturbed by noise from less considerate groups, so please bear this in mind when choosing your destination and accommodation. All accommodation providers reserve the right to collect a refundable breakages deposit on arrival. Any transfer times we quote for travel between airport and resort are approximate and, depending on circumstances, the journey time to your own chosen property may be longer.

24.2 We cannot accept any liability for errors within our website descriptions which are as a result of the provision of incorrect information from suppliers. 

25. Accommodation Ratings

25.1 All ratings given on our site are based on our ratings and are not the official ratings of the property. The ratings we use are based on certain criteria being met, which include but are not limited to location of the hotel, facilities at the property and the range of dining options available. 

26. Dress code

26.1 Many golf courses require proper golf attire such as collared shirts, shorts of a certain length, no denim etc. We cannot accept any responsibility in any ruling by the hotel/golf course if you or any of your group is unable to play due to inappropriate attire. Please check before you travel that your group is aware of appropriate golfing attire.

27. Standard of play / Golf Etiquette

27.1 Knowledge of golf etiquette and the rules of golf are expected by all members of your group. Some golf courses will require handicap certificates before accepting visitors, which we will try to advise you of at the time of booking. It is, however, your obligation to check before making your booking whether or not handicap certificates are required and, if so, to ensure that each member of your group can satisfy the relevant requirements and bring appropriate proof with her/him. We would advise all our clients to have a handicap certificate on them at all times.

28. Condition of golf course/Bad Weather 

28.1 The condition of golf courses varies throughout the year. General golf course maintenance on tee boxes, fairways and greens are an essential feature of golf course preparation. We cannot be held responsible for the impact of such work.

28.2 Bad weather is unavoidable during the course of the year and as a result golf courses may either close or the golf course will operate temporary tees and greens at their sole discretion. Golf courses reserve the right to close or operate temporary tee boxes / greens. In the event of bad weather our 'Bad Weather Policy' is as follows:

28.3 Details of each golf courses 'Bad Weather Policy' is available on their website. Should you choose not to travel, subject to the policy of the hotel / golf course (our supplier's) in these circumstances, we will try and postpone your golf holiday; however price supplements may be incurred depending on when your holiday is re-booked. No refunds are available under any circumstance for cancellations made due to golf course closure.

28.4 Golf played on temporary greens and tees is non-refundable and is considered to be an accepted part of playing golf during periods of bad weather. Please note that trolley and buggy bans occur frequently when a course is wet and are determined by those in charge of the golf course. We cannot be held responsible for these occurrences.

28.5 If you are unable to play golf on your break due to golf course closure we will, without guarantee and at our supplier's discretion, try and obtain green fee vouchers for the golf element of the break. Please note that we sell 'Winter Holidays' (October - March) at a discounted rate. Any refund during the Winter Period will not be equivalent to the full green fee and with most winter holidays the golf element is considered complimentary. Any vouchers issued can be used for future bookings with us. 

29. Tee-times

29.1 Golf courses reserve the right to alter confirmed tee times. If your confirmed golf course cancels your reservation or changes your tee time we will try to find a suitable alternative. You will be charged or refunded for any difference in the original cost. Such changes do not entitle you to cancel any booking.

29.2 Please also be aware that some golf courses may pair you up with other golfers during peak times.

30. Making your Booking

30.1. You can book through calling the office phone number, making an enquiry via our website or by emailing us directly.

30.2 The person making your booking (the "Lead Contact") must be at least 18 years of age and one of the passengers in the booking. The Lead Contact must be authorised to make the booking on behalf of all members of your party. If the Lead Contact is not over 18 and a UK or Irish resident we reserve the right to cancel your booking and charge a 100% cancellation fee in respect of the complete booking. When you make a booking you guarantee that you have the authority to accept and do accept on behalf of all members of your party these terms and conditions and the conditions of the relevant supplier(s). The Lead Contact is responsible for making all payments due and for ensuring that all passenger names given to us accord exactly with their travel documentation.

30.3 It is your responsibility to check the documents you receive (including all names, dates and timings are correct) and to notify us of any errors within 48 hours of receipt. If errors for which you hold us at fault are reported after this time, we cannot be held responsible for any costs associated with correcting these and the relevant terms regarding changes will apply.

31. Special requests and medical conditions, disabilities and reduced mobility

31.1 If you have any special request, you must advise us at the time of booking. Although we will endeavour to pass any reasonable requests on to the relevant supplier, we regret we cannot guarantee any request will be met. Failure to meet any special request will not be a breach of contract. Confirmation that a special request has been noted or passed on to the principal or supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met.

31.2 Conditional bookings cannot be accepted i.e. any booking which is specified to be conditional on the fulfilment of a particular request. All such bookings will be treated as “standard” bookings subject to the above provisions on special requests.

31.3 If you have any medical condition or disability or suffer from reduced mobility which may affect your arrangements or any special requirements as a result of any medical condition, disability or reduced mobility (including any which affect the booking process), please tell us before you confirm your booking so that we can assist you in considering the suitability of the arrangements and/or making the booking. In any event, you must give us full details in writing at the time of booking and whenever any change in the condition or disability or your mobility occurs. You must also promptly advise us if any medical condition or disability which may affect your travel arrangements develops after your booking has been confirmed.

32. Accepted forms of payments

37.1 Scotland Golf Holidays accepts the following forms of payment:

(i) Bank transfers.?

(ii) Personal and Company Cheques made payable to “Scotland Golf Holidays”?

33. Travel documentation and health advice

33.1 It is your responsibility to have valid travel documents. For up to date UK government health and travel advice please visit www.fco.gov.uk, www.hpa.org.uk and www.nathnac.org and contact your GP.

33.2 A passport is necessary to travel to Scotland. We recommend you and all members of your party INSURE YOURSELVES ADEQUATELY. You may obtain a European Health Insurance Card (EHIC) which has replaced the E111. This card gives you access to state funded health care at a reduced rate or free of charge. You can obtain your EHIC though the NHS website. 

34. Insurance

34.1 We consider travel insurance to be essential. Accordingly, it is a condition of making a booking through us that you have suitable insurance cover for the booking you have made and any activities which you expect to take part in. This insurance as a minimum should cover cancellation, baggage loss, accidents and health issues while you are away. You should take your policy details with you.

35. Force Majeure

35.1 Force Majeure means unusual and unforeseeable circumstances beyond the control of anyone involved with your travel arrangements. The consequences of these can often not be avoided even if all due care had been exercised by any travel arrangement provider. You may wish to purchase specific insurance to cover you for any out of pocket costs associated with a force majeure event. Examples of Force Majeure events include but are not limited to; an act of god, severe weather conditions, unforeseen traffic delays or strikes, war, threat of war or similar, terrorism.

36. Complaints

36.1 If you have a problem whilst using any of your travel arrangements, you must inform the relevant supplier (e.g. your hotelier) immediately. Since it is your supplier who is responsible for your booking they will have sole discretion in deciding how to deal with your problem. If you fail to discuss any complaints with your supplier whilst you are away your supplier, and we, will have been deprived of the opportunity to investigate and rectify your complaint whilst you were away and this is likely to affect adversely any rights you may have to compensation from your supplier, or us.

36.2 If the problem cannot be resolved locally, you should then write to us quoting your booking reference and giving full details of your complaint within 28 days of your return to the UK. We will acknowledge your letter within 14 days with a full reply following within 28 days unless we have been unable to investigate your complaint within this time in which case a detailed explanation for the delay will be provided and a full reply sent in any event within 56 days. No liability can be accepted for any complaint or claim which is not notified in accordance with the provisions of this clause.

36.3 Please send all complaints to mail@scotlandgolfholidays.co.uk

37. Severability

37.1 If any provision or part of a provision, of these booking conditions is found by any court or authority of competent jurisdiction to be unlawful, otherwise invalid or unenforceable, such provision or part provision will be struck out of these booking conditions and the remainder of these booking conditions will apply as if the offending provision or part-provision had never been agreed.

38. Assignment

38.1 You may not transfer any of your rights or obligations under these booking conditions without our prior written consent. We may transfer any of our rights or obligations under these terms and conditions without your prior written consent.

39. Law and Jurisdiction

39.1 These booking conditions and any dispute or claim arising out of or in connection with them (including all non-contractual disputes or claims) shall be governed by and construed in accordance with Scottish law and subject to the jurisdiction of the Scottish Courts. 

40. The Old Course

40.1 When booking the Old Course at St Andrews, please beware that you are entering a ballot and we cannot guarantee success. We will make sure your ballot entry is in on time and completed correctly but we cannot be held responsible if you do not get a tee time. No refunds will be given to any party that is unsuccessful in the ballot.

40.2 Even if we are successful in the ballot, we can’t guarantee what tee time we get. Tee times start first thing in the morning and go through till early evening. All clients must agree when entering the ballot, they cannot dispute or claim a refund if they receive a tee time they don’t like. 

40.3 If for whatever reason you are not allowed on the Old Course, this is down to you and you alone. The Old Course in St Andrews has its own Terms and Conditions so please make sure you have read them before you play. We accept no responsibility if you are refused on. If you have paid us in full and you are not allowed to play, you cannot claim a refund and 100% of the money you have paid will be lost.

40.4 If you have purchased a pre booked tee time, as in clause 40.3, we accept no responsibility if you are not allowed on the golf course. No refund will be given and 100% of the money you have paid to play here will be lost.

40.5 If you miss or are not allowed to use your pre booked tee time or ballot tee time on the Old Course at St Andrews and decide to pay for another tee time later in the day, we cannot refund any money. 100% of the green fee you paid to us will be lost. We will not under any circumstances pay for you to play the Old Course after you missed your original tee time. All we do is arrange the tee time, if you can’t get on for any reason, this is completely down to you and we cannot be held responsible.